Love Letter Envelope Necklace with Personalised Message

Some words deserve to be kept forever. This necklace features a delicate envelope that hides a secret letter with your chosen message - a love declaration, an inspiring phrase, or words only the two of you understand.
The envelope actually opens, revealing a mini letter engraved with your personalised message. A crystal-adorned heart completes the design, symbolising the love you carry within.

Specifications:

• Material: Premium surgical-grade 316L stainless steel - 100% waterproof, tarnish-free, permanent shine
• Pendant Size: Envelope 14mm x 20mm
• Finishes Available: 18k Gold
• Chain Length: 50cm + 5cm extender (adjustable)
• Features: Waterproof, hypoallergenic, tarnish-free, permanent brilliance

Warranty
Your jewellery is covered by our quality guarantee. If your piece arrives with a defect, differs from the design you ordered, or develops tarnish or discolouration at any time, we will replace it free of charge. You also have the option to add an extended lifetime warranty, which protects against breakage — even accidental damage.

Shipping
Orders are usually processed within 1–2 working days. Standard delivery typically takes 4–10 working days once dispatched.

Please note that personalised items (such as those with engraved names or symbols) require extra time to create before shipping, as each piece is made to order.

If you select priority processing, your order will be placed at the front of the production queue and dispatched within 24–36 hours. This service speeds up the creation process but does not shorten the actual shipping time.

As soon as your order has been shipped, you will receive a confirmation email with tracking details.

Returns
We offer a 30-day returns policy for all items. If you are not satisfied, simply contact us within 30 days of receiving your order and we will arrange a return and full refund — no stress involved.

Conditions for return:

• Items must be sent back within 30 days of delivery
• Products must be unworn, unused, and in original condition
• Return shipping costs are covered by us, and you will be fully refunded via your original payment method once the item is received and checked

Order Changes
Entered the wrong address or made a mistake in your personalisation? Adjustments can be made, but only if the order has not yet been shipped.

We offer a 100-day returns policy on all orders, giving you peace of mind when shopping with us. If for any reason you’re not completely satisfied, simply contact us within 30 days of receiving your item and we’ll guide you through the return process. Once the item is returned, you’ll receive a full refund to your original payment method — no hassle, no worries.

Return conditions:

• Items must be sent back within 30 days of delivery.
• Products should be unworn, unused, and in their original condition.
• We’ll cover the return shipping costs provided the item meets these conditions, and you’ll receive a full refund once it’s received and inspected.